| Release of Information (ROI) |
eWebHealth Technology |
| Security – knowing that our staff can be counted on to ensure ROI requests are made in adherence to state, federal, and HIPAA regulations. |
Security – being assured that our web-based technology meets or exceeds government and industry standards for privacy, data security, and encryption |
| Reliability – knowing that our ROI staff are fully trained and certified in their roles, that they are supported by competent area managers, and that a fully-staffed and competent customer support team is readily available to answer questions and help resolve ROI issues. |
Reliability – knowing that our systems are up and there when you need them, and that a fully-staffed and competent customer support team is readily available to answer questions and help resolve issues. |
| Functionality – being confident that the best practices we put in place make their ROI processes run more efficiently and smoothly. |
Functionality – having confidence that our technology provides one of the best, most intuitive medical workflow designs available and is competitive with other technologies on the market |
| Scalability – knowing that whether customers outsource a portion or all of their ROI function to us, we are there with a solution that fits their needs, and we can grow as they grow |
Scalability – knowing that our technology integrates with other hospital IS systems like Meditech. |
| Value – history shows that when hospitals and health facilities outsource their ROI services to ChartOne, they eliminate challenges associated with managing & maintaining ROI staff, experience fewer complaints, and rest assured that they are mitigating risk through proper compliance. |
Value – 100% web-based technology means faster deployment; faster, easier learning curves for physicians and staff; space savings; and affordability, especially for community-based and rural hospitals. |
It is our hope that our customers will sense this underlying set of values as they interact with members of our team. We believe that without this foundation it would be impossible for ChartOne to attract the best and brightest in our industry and to sustain our reputation for putting the needs of our customers first.
