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Release of
Information
For the Hospital
Executive
For the HIM
Department
ChartOne Suite of
ROI Services

Release of Information
With the stakes this high, wouldn’t you want the most experienced ROI specialists on your team?

The Release of Information (ROI) process is notoriously complex. Requests must be appropriately verified and authorized. Information released within a specified period of time. Sensitive patient data rigorously protected. And only the minimum amount of information needed can be released. Failure to follow regulations to the letter can expose your hospital or health facility to fines, lawsuits and even jail sentences.

As the foremost provider of ROI services to hospitals and health facilities today, ChartOne has the largest, most qualified and service-oriented staff in the industry. As a result, we can help you ensure that both internal and external ROI requests are filled quickly, accurately and in compliance with all regulations.

Our HIPAA trained ROI professionals bring more than two decades of experience to help you manage the full range of ROI activities. What’s more, our service staff uses eWebRelease from our eWebHealth division to automate time-consuming, error-prone processes so the focus remains on what’s most important: ensuring authorized requests and accurate releases.

For decades, ChartOne has been providing hospitals and health facilities with timely, accurate ROI services to reduce turnaround times, improve regulatory compliance and requestor satisfaction, and minimize storage and labor costs. 

Through strategic partnerships with the industry’s most experienced and reliable vendors, we also enable hospitals and health facilities to outsource coding and paper chart storage needs. Whether you need to eliminate coding backlogs or require a few extra hands to help complete an unexpected HIM project, ChartOne’s highly trained and service-oriented staff can help.

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